I do hope they get better, but I cannot spend my money at a dishonest place. But I feel lied to, and when I tried to bring it to anyone that would listen at Hollywood, I felt ignored. After all, I am only one person and it is under $500. I want people to know about their dishonesty. I’ve never received a call from them.Īt this point, I don’t expect anything from Hollywood. I made several calls (many voicemails) and occasionally spoke to an actual person that said they would look into it, and get back to me. All selections on our carving board are seasoned & smoked in-house. However, I spent much more than that, and to only be reimbursed for $100 felt dishonest on the part of Hollywood. Our Epic Buffet is All-You-Can-Eat and features over 80 dishes including Crab Legs, Peel & Eat Shrimp, Southern Barbecue, Asian Cuisine, Creole, Italian and Fresh Seafood. But for only $100, which is $25 per week for the next 4 weeks. It took me several days and several calls (I left many voicemails), but finally someone answered the phone and agreed with me that I should have received the reimbursement, but that for some reason, I did not. After a while, I called about the promotion. I waited about a month for something to come in the mail with my reimbursed casino money. They said that we could spend up to $500 that day, and would be reimbursed that amount over a 4 week period.
I thought it was too good to be true, so I asked about the rules behind the promotion. There was a promotion that would reimburse what we spent up to $500. It was my elderly father’s birthday and we had a great day. A few months ago, I visited Hollywood casino and signed up for the rewards.
